Privacy Policy – Constantia Curtains

Effective Date: 10 November 2025

Constantia Curtains (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you interact with our website, services, or products.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, delivery address, and payment information when you make a purchase or inquiry.

• Usage Information: Information about how you use our website or services, including browsing behavior, IP addresses, and device information.

• Marketing Information: Preferences and consent for receiving promotional communications.

2. How We Use Your Information

We use your information to:

• Process orders and payments.

• Deliver products and provide services.

• Respond to inquiries and customer service requests.

• Send marketing communications (only if you have opted in).

• Improve our website, services, and customer experience.

• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service Providers: For payment processing, delivery, and marketing services.

• Legal Requirements: When required by law, regulation, or legal process.

• Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your experience, analyze trends, and track website activity. You can manage your cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

6. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information.

• Withdraw consent for marketing communications.

• Object to certain data processing activities.

To exercise your rights, contact us at [Insert Contact Email].

7. Retention of Data

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: info@constantiacurtains.co.za
Phone: 021 761 9648
Address: 49 Constantia Main Road, Plumstead, Cape Town, 7800